Services & Support
Enterprise-level service infrastructure designed to ensure your respiratory diagnostics program operates at peak performance — from day one and beyond.
Installation & Commissioning
Professional deployment of respiratory diagnostic systems, including site assessment, equipment installation, network integration, and functional verification to ensure operational readiness from day one.
Clinical Training
Comprehensive education programs covering device operation, spirometry technique, quality assurance protocols, and clinical interpretation. Training is tailored to the specific needs of each clinical team and testing environment.
Preventive Maintenance
Scheduled maintenance programs designed to sustain optimal equipment performance and extend operational lifespan. Includes systematic inspection, component replacement, and performance verification.
Warranty Management
Structured warranty administration ensuring prompt resolution of equipment issues within coverage terms. Our team coordinates directly with manufacturers to minimize clinical downtime.
Technical Support
Responsive technical assistance for troubleshooting, software updates, and operational guidance. Support is available through multiple channels to address issues efficiently and minimize disruption to clinical operations.
Consumables Supply
Reliable supply chain management for disposable mouthpieces, filters, barriettes, and other consumables essential to daily testing operations. Inventory planning support helps prevent supply interruptions.
Built for Long-Term Reliability
Our service model is structured around the understanding that medical equipment is a long-term clinical investment. We design our support programs to sustain optimal performance throughout the operational lifecycle of every system we deploy.
From the initial site assessment through installation, training, and ongoing maintenance, our team maintains direct involvement with each healthcare institution we serve. This direct relationship model ensures rapid response times, consistent service quality, and a deep understanding of each facility's specific operational requirements.
- Direct manufacturer-authorized service capability
- Regional service infrastructure for rapid response
- Scheduled preventive maintenance programs
- Ongoing clinical education and quality support
- Dedicated account management for each institution
Need Service or Support?
Our technical team is ready to assist with installation planning, training coordination, maintenance scheduling, or any operational questions.
Contact Our Service Team